Find the useful contacts
The useful contacts below will help you find the help you need. They are divided into five categories:
Association contacts : find help and support
Regional Day Reception
Listening and counseling service open on :
- Monday from 7.30 am to 4 pm
- Tuesday, Wednesday and Friday from 9 am to 4 pm
- Thursday from 9 am to 7 pm
Flora Tristan Center
Accommodation and support for women victims of violence, with or without children.
Open every day from 9am to 6pm.
Maison Relais
Accommodation and support for women who are victims of domestic violence, isolation, precariousness and problems of exclusion.
Open every day from 9.30 am to 4.30 pm.
IML “Olfivia”
Rental service for single women or families with daily and financial independence.
Hélène de Beauvoir Service
Accommodation and support for women victims of violence, with or without children.
Open every day from 9am to 6pm.
Emergency numbers
Police and Gendarmerie
Free emergency number that can be dialled from a landline or mobile phone in France, even if it is blocked or without credit 24/7.
Medical emergencies (SAMU)
Free emergency number that can be dialled from a landline or mobile phone in France, even if it is blocked or without credit, 24/7.
European emergency services
Free emergency number that can be dialled from a landline or mobile phone in Europe, even if it is blocked or without credit, 24/7
Listening lines
Violence Against Women Information
Free and accessible helpline:
- from 9am to 10pm Monday to Friday
- from 9am to 6pm on Saturday and Sunday
Listening to Violence Women with Disabilities
Open on :
- Monday from 10am to 1pm and 2.30pm to 5.30pm
- Thursday from 10am to 1pm.
Rape Women Information
Anonymous and free number.
Accessible Monday to Friday from 10am to 7pm
SOS Forced Marriage
Free and confidential helpline.
Available every day between 9am and 5pm
Child in Danger Hotline
Open on
- Monday from 10am to 1pm and 2.30pm to 5.30pm
- Thursday from 10am to 1pm.
Legal information lines
Rape Women Information
Anonymous and free number
Accessible Monday to Friday from 10am to 7pm
European Association against Violence against Women at Work
Defense of victims of sexual violence at work,
Available on:
- Monday 2-5pm
- Tuesday and Friday 9.30am-12.30pm
Written contacts : If you can’t make phone calls, write for help
Emergency contact via SMS
As a replacement for 15, 17 and 18 for deaf, hard of hearing, aphasic and dysphasic people.
Online chat
Online chat platform: report gender-based and sexual violence with a view to being referred to an appointment to file a complaint.
Anonymous and free and available 24/7.